Terms and Conditions

Terms of Use

Welcome to www.mariseax.com. By accessing or using our website and related services, you agree to comply with these Terms and Conditions as well as all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website or services. All content, materials, and information on this website, including text, graphics, logos, and data, are owned by MariseaX and protected under copyright and trademark laws. Unauthorized use, copying, or modification of any content is strictly prohibited.

Services Offered

MariseaX operates as an intermediary and trade facilitator specializing in the sourcing, processing, and distribution of premium frozen shrimp and seafood. We collaborate exclusively with certified shrimp farmers, seafood suppliers, exporters, and logistics providers in India to ensure that every product meets international standards of quality, safety, and sustainability. Our role is to connect trusted partners in India with buyers around the world, coordinating every stage of the supply chain from sourcing and processing to logistics and delivery. This ensures transparent communication, reliable shipments, and consistent product quality.

Our services include:

      • Coordinating and managing the supply chain from India to international markets.
      • Guaranteeing freshness, safety, and compliance with global regulations.
      • Facilitating communication between suppliers, logistics providers, and buyers.
      • Supporting wholesalers, retailers, distributors, and food service providers worldwide.

Partner Responsibilities

MariseaX places the highest priority on product safety, sustainability, and ethical sourcing. Every partner including aquaculture farmers, seafood suppliers, exporters, and logistics providers plays a vital role in maintaining these standards.

All partners must:

      • Hold and maintain valid certifications from authorized food safety and regulatory bodies.
      • Follow all applicable Indian and international regulations related to aquaculture, processing, packaging, and export of seafood.
      • Ensure that all products are handled in hygienic, temperature-controlled environments that protect freshness and prevent contamination.
      • Maintain complete traceability records, including batch numbers, harvest details, and processing information for every shipment.
      • Use environmentally responsible methods that minimize waste and support sustainable aquaculture practices.

MariseaX conducts periodic checks and may request supporting documents or certifications at any time to verify compliance. Failure to maintain these standards, provide accurate documentation, or uphold ethical practices may result in review, suspension, or immediate termination of the partnership. All partners are expected to uphold the reputation and integrity of MariseaX and to communicate transparently about any potential issues that may affect product quality or delivery timelines.

Customer Obligations

MariseaX’s priority is the safety, legality, and reliability of every transaction. To help maintain those standards, customers are required to act responsibly and transparently when engaging with our company.

      • Provide accurate and complete information for orders, including delivery details, documentation, and import permits where required.
      • Comply with all laws, regulations, and import standards applicable in their own country, including those governing the handling, labeling, storage, and resale of seafood products.
      • Ensure that imported products are stored in safe, hygienic, and temperature-controlled environments after receipt.
      • Make payments only to MariseaX’s official company account and avoid direct payments to third parties unless explicitly authorized in writing.
      • Notify MariseaX immediately of any discrepancies or concerns regarding product documentation, shipment details, or customs paperwork.

MariseaX reserves the right to suspend, delay, or cancel any order if false or incomplete information is provided, or if fraudulent activity or non-compliance is suspected. Customers are encouraged to maintain open and timely communication to ensure smooth coordination, compliance, and delivery of safe, high-quality products.

Quality and Certifications

At MariseaX, product safety, quality, and sustainability are our highest priorities. We ensure that all seafood products sourced and distributed through our network meet international export standards and comply with the import regulations of the UK, EU, North America, South America, Asian countries, and other international markets.

All products supplied by MariseaX originate from certified aquaculture farms and approved processing facilities in India that operate under strict hygiene and quality control systems. Each batch is carefully inspected before shipment to ensure it meets the agreed specifications and food safety requirements of the destination market. We maintain full traceability throughout the supply chain from the farm to the final export stage ensuring every shipment can be tracked back to its source. All handling, packaging, and storage processes follow globally recognized food safety and cold-chain management standards to preserve freshness, texture, and quality during transit.

Upon request, MariseaX can provide supporting documentation such as:

      • Official health and export certificates.
      • Product specifications, batch details, and traceability records.
      • Confirmation of compliance with UK, EU, North American, South American, Asian, and other international import regulations.

MariseaX continually monitors supplier performance, documentation accuracy, and logistics operations to ensure that every shipment reflects our ongoing commitment to excellence, safety, and reliability in global seafood trade.

Intellectual Property

All website content, including text, graphics, images, data, trademarks, and the MariseaX logo, is the exclusive property of MariseaX and protected by intellectual property laws. You may download brochures or materials made available on our website for personal or internal business use only. However:

      • Content must not be copied, modified, or distributed for commercial use without written consent.
      • Unauthorized use will result in termination of access and may lead to legal action.

This license does not transfer any ownership of intellectual property rights.

Limitation of Liability

MariseaX ensures that all products are sourced, processed, and packed in accordance with international food safety and quality standards. Each shipment is inspected and approved before dispatch to confirm it meets the agreed specifications and export documentation requirements. Once the shipment has been delivered in accordance with the agreed trade terms and received by the importer or their authorized representative, full responsibility for the goods including handling, storage, and product condition transfers to the importer.

MariseaX will not be responsible for:

      • Losses or damages caused by improper handling or storage by the importer or third parties.
      • Delays or failures caused by logistics providers, customs authorities, or other intermediaries.
      • Natural events, shipping delays, or any other circumstances beyond MariseaX’s control.

In all cases, MariseaX’s total responsibility ends once the goods have been shipped and delivered according to the confirmed order and trade agreement.

Termination

MariseaX values long-term, transparent, and ethical relationships with all customers and partners. However, to protect our business integrity and compliance standards, MariseaX reserves the right to suspend or permanently terminate any business relationship, account, or service agreement under the following circumstances:

      • Violation or breach of these Terms and Conditions.
      • Involvement in fraudulent, misleading, or unethical business activities.
      • Failure to maintain valid certifications, regulatory compliance, or contractual obligations.
      • Actions or behavior that could damage the reputation, operations, or legal standing of MariseaX.

If such situations arise, MariseaX may terminate cooperation without prior notice, especially in cases involving fraud, misuse, or regulatory non-compliance. All financial obligations or payments due before the date of termination shall remain enforceable. Termination of a partnership or service relationship does not limit MariseaX’s right to pursue legal remedies for damages, unpaid dues, or violations of these Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to any conflict of law principles. All transactions, agreements, and communications with MariseaX are subject to Indian law, regardless of the buyer’s location. Any disputes, claims, or legal matters arising out of or related to the use of this website, the sale of products, or the interpretation of these Terms shall fall under the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India.

Changes to Terms

MariseaX is committed to maintaining clear and transparent business practices. To reflect updates in our operations, industry standards, or legal requirements, we may revise or modify these Terms and Conditions from time to time. All updates or changes will be published on www.mariseax.com, and the revised date will be clearly indicated. Continued use of our website or services after any such updates constitutes your acknowledgment and acceptance of the revised terms.

Payment Terms

Once an order is confirmed, MariseaX issues a commercial invoice directly to the buyer detailing product quantities, pricing, and agreed delivery terms. All payments must be made only to MariseaX’s authorized company account as specified on the official invoice. Payments should be made in the currency stated on the invoice and through secure, verifiable banking channels. Buyers are responsible for ensuring that all bank transfer fees, international transaction charges, or currency conversion costs are fully covered at their end, so that MariseaX receives the full invoiced amount.

Unless otherwise agreed in writing, payment must be completed prior to shipment dispatch. Buyers must not make direct payments to third parties, including suppliers, logistics providers, or intermediaries, unless expressly authorized in writing by MariseaX. In cases of delayed payment, MariseaX reserves the right to suspend delivery, cancel orders, or adjust future payment terms at its discretion. All financial transactions are subject to the applicable export, banking, and foreign exchange regulations of India.

Accuracy of Materials

At MariseaX, we strive to ensure that all information, product details, and content displayed on www.mariseax.com are accurate, reliable, and up to date. Every effort is made to present information that reflects our company’s standards of quality, safety, and professionalism.

However, despite our diligence, some information on the website may occasionally contain technical, typographical, or factual errors. Product specifications, availability, and pricing details are subject to change without prior notice. MariseaX also conducts regular reviews to ensure that all published content aligns with current certifications and export compliance standards.

External Links and Misuse of Brand Name

Our website may include links to external websites or resources for informational or customer convenience purposes. MariseaX does not control, manage, or endorse the content or policies of these external websites and is not responsible for any issues, losses, or damages arising from their use. Accessing external websites through such links is entirely at the user’s own risk.

MariseaX also does not take responsibility for any third-party websites, individuals, or organizations that may use our name, brand, logo, or content without authorization. Customers and partners are strongly advised to contact MariseaX directly through our official website or verified communication channels to confirm authenticity before engaging in any business transactions.

MariseaX

MariseaX is an international seafood sourcing and supply-chain partner, connecting certified aquaculture farmers, wild-catch fishermen, approved seafood suppliers, exporters, and trusted cold-chain logistics providers across road, air, and sea freight.

The Frozen Food Experts | Trusted Service Partners
Leaders in Premium Prawn & Seafood Export Solutions

Contact Info

71-75 SHELTON STREET COVENT GARDEN LONDON WC2H 9JQ

+44 20 4542 7699

operations@mariseax.com